BECAUSE OF THE PANDEMIC OF THE COVID-19 (CORONA VIRUS) SHIPMENTS WILL NOT BE EXPRESSED, THE COURIERS GIVE THE PRIORITY TO THE SANITARY MATERIALS. SHIPMENTS WILL BE MADE ANYWAY, BUT THE DELIVERY TIME WILL BE LONGER
The products purchased on the World the Hair will be delivered throughout Italy within 72 hours (delivery usually takes place within 24/48 working hours except for Sicily, Sardinia, Puglia and Calabria where delivery is scheduled within 48/72 working hours) from the receipt and payment of order.
World Hair has chosen for you the best patner Italian logistics: TNT. Our shipping service allows you to track your order from the time of departure from our warehouse until the arrival to your home or office.
To receive products quickly and conveniently and to avoid that your shipment goes into storage we recommend that you indicate the address where you spend most of the day (e.g. work address) or where there is a trusted person who can pick up your parcel.
In addition to a delivery of precise, timely and we recommend that you indicate your mobile phone number.
Despite this information, if your shipment will go in storage for any reason, the staff of the World Hair I will contact you in order to give new instructions to the courier delivery.
We inform our customers that orders received and paid before 12:30 will be strictly processed and shipped the same day (excluding Saturday, Sunday and public holidays) for orders received and paid after 12:30 will be guaranteed in the processing and dispatch within the next working day.
It is not possible to provide guarantees about the delivery times because there are many variables that affect these times, many of which are not attributable to Trilab (e.g. strikes, weather events, special holidays, etc.). So if these times will not be guaranteed, the customer cannot claim damages.
The shipping costs in Italy are free for orders of a minimum of 99,00€ VAT included and for some selected categories. For orders of less than 99,00€ VAT included shipping costs in Italy amounted to 6.50€.