The characteristics of the products are shown in the online catalogue and are visible at the time of choice and of the compilation of the order before the conclusion of the procedure d' forwarding.
The prices (inclusive of taxes) are shown next to each product on the online catalogue, mondo-capelli.org charges a contribution for the service of shipping a variable amount depending on the type of payment method chosen.
The price that will be shown on proforma invoice is that at the side of the product at the time of the conclusion of the order, without taking account of any changes subsequently.
Mondo-capelli.org will send, after the conclusion of the order, a confirmation e-mail receipt of the order and a proforma invoice.
The consumer is invited to print the email and keep it.
In case you didn't receive it within the next 48 hours, the consumer is invited to take contact with mondo-capelli.org
In the case of eventual impossibility, also temporary, to evade the order in partial way or total, mondo-capelli.org will send within 48 hours an e-mail to make arrangements with the consumer, without prejudice to the possibility for the consumer to request cancellation, even partial, of the order and the restitution of the correspondent amount eventually already paid will be refunded immediately by bank transfer or by crediting to a credit card on the data provided by the customer.
Mondo-capelli.org provides the following modes of payment to choose at the time of the conclusion of the order:
Payment on delivery ( receipt of goods ). Additional cost of € 5.80 incl.
Payment with Credit Card on the Paypal platform
In case you have chosen the payment on delivery please send a confirmation of your order via e-mail ( you may send it also in response to the email of the order summary that you received immediately after placing the order ).
With Fedex express Courier, which guarantees delivery in 72 working hours, is € 6,50.
For some bulky parcels there may be an additional cost, which is not expressly indicated next to the item you ordered will be communicated to you before processing the order.
In the case of bulky parcels, the amount may vary depending on the shipping. In this case, we will contact the customer before processing the order and will notify you of the actual cost, the customer may, at that point take the decision it deems most appropriate.
And' care of the customer to receive the goods, also giving indications on a possible delivery alternative for the courier (the guardian, neighbor, etc..), if after two attempts will not have been possible to deliver the goods, any costs of storage will be charged. We recommend, if possible, to leave the mobile phone number. This will help the courier in contact with you to arrange for delivery.
Verify that the name shown in the delivery of the products is the one on the intercom, doorbell, teaches, etc.
Mondo-capelli.org reserves the right to vary without notice the prices of the products and the shipping costs.
The possible new amounts will be effective from the time they are published on the website mondo-capelli.org and will be applied to the sales made from that moment on.
Purchasing on the internet is a purchase officer. If you need to cancel the purchase, you must notify us as soon as possible and no later than the date of shipment of the package.
The user assumes responsibility for the correctness of the data specified at time of order with regard to the shipping address and the email address at which to receive the tracking code.
Mondo-capelli.org will deliver promptly the products purchased through the following methods and shipping time:
The delivery takes place from Monday to Friday in the normal time slot of work.
In the event that the courier is unable to make the delivery for absence of the recipient, it will leave a notice of attempted delivery with the directions of the address to contact to arrange for delivery.
And' care of the customer to receive the goods, also giving indications on a possible delivery alternative for the courier (the guardian, neighbor, etc..), if after two attempts will not have been possible to deliver the goods, any costs of storage will be charged. We recommend, if possible, to leave the delivery of a mobile phone in addition landline. This will help the courier in contact with you to arrange for delivery.
Mondo-capelli.org it will do everything possible to deliver the products to the consumer within the terms indicated. Will not be liable for any damage or nuisance caused by any delay in delivery.
The consumer is invited to take contact with Mondo-capelli.org in the event of a delay in the delivery and however to signal every in a safe place.
THE RIGHT OF WITHDRAWAL
The Legislative Decree 22/05/1999 no.185 on the protection of consumers in respect of distance contracts provides in its article 5 the possibility for the consumer to exercise the right of withdrawal.
This right consists in the possibility, exclusively in favour of the consumer to withdraw from the purchase in an unconditional way, without having to provide mondo-capelli.org no explanation for it.
The consumer must return the products purchased may have already received in the packaging is intact and not used.
For hygienic matters are excluded from the right of withdrawal, the razors, scissors, hair clipper, electric or rechargeable.
How to exercise the unconditional right of withdrawal
The right of withdrawal may be exercised at any time after you have concluded the procedure of purchase and in any case within 7 consecutive calendar days from the receipt of the goods, by notice to mondo-capelli.org of the will to exercise the same right and providing the following information:
number and date of the order
in case of partial withdrawal, description and quantity of the products that you wish to return
banking coordinates on which to obtain the transfer of the refund (IBAN CODE).
In the event that the account holder is different from that of the order should be clarified.
The notice of withdrawal and the data requested above may be sent to mondo-capelli.org in one of the following ways:
By sending an email to [email protected] put in the subject field WITHDRAWAL
The packaging of the products so as to prevent any damage and send the goods to the same address of the registered letter, within 7 days from the receipt of the goods.
If the procedure indicated above will be respected will be credited within 7 working days from receipt of the goods, the amount paid, excluding shipping costs (art. 5, comma 6, D. Lgs n. 185 of 22/05/1999).
NB.: the product must be returned in the same condition in which it was sent, same packaging and not used.